Field Service Engineer (Denver, CO)

Abbott Laboratories • Denver, CO

5d • $25 - $50 • Remote

About The Position

We’re hiring a Field Service Engineer within our Molecular Division, based in Denver, CO. This is a field-based, remote role covering the Western states territory. Our molecular division delivers best-in-class, innovative testing solutions for people around the world, providing answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions. As the Field Service Engineer, you’ll have the chance to deliver high-impact technical service by installing, maintaining, and troubleshooting diagnostic instrumentation while ensuring exceptional customer satisfaction across laboratory environments.

Requirements

• Bachelor’s degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline.
• Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel).
• Excellent communication, organization, and customer service skills.
• Willingness to travel 75%+ and maintain a valid driver’s license.

Nice To Haves

• 2+ years of experience in field service supporting diagnostic or laboratory instrumentation.
• Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems.

Responsibilities

• Provide field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems.
• Troubleshoot electromechanical and software-controlled systems through remote diagnostics and on-site customer visits.
• Ensure all service activities are accurately documented and compliant with Abbott quality systems and call management processes.
• Manage spare parts inventory and provide feedback on system performance and reliability.
• Collaborate with cross-functional teams and support customer engagements, including technical support, training, and demonstrations.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level