Field Service Engineer (Denver, CO)
About The Position
Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity We’re hiring a Field Service Engineer within our Molecular Division, based in Denver, CO. This is a field-based, remote role covering the Western states territory. Our molecular division delivers best-in-class, innovative testing solutions for people around the world, providing answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions. As the Field Service Engineer, you’ll have the chance to deliver high-impact technical service by installing, maintaining, and troubleshooting diagnostic instrumentation while ensuring exceptional customer satisfaction across laboratory environments.
Requirements
- Bachelor’s degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline.
- Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel).
- Excellent communication, organization, and customer service skills.
- Willingness to travel 75%+ and maintain a valid driver’s license.
Nice To Haves
- 2+ years of experience in field service supporting diagnostic or laboratory instrumentation.
- Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems.
Responsibilities
- Provide field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems.
- Troubleshoot electromechanical and software-controlled systems through remote diagnostics and on-site customer visits.
- Ensure all service activities are accurately documented and compliant with Abbott quality systems and call management processes.
- Manage spare parts inventory and provide feedback on system performance and reliability.
- Collaborate with cross-functional teams and support customer engagements, including technical support, training, and demonstrations.
Benefits
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
