Field Service Engineer - Greater Houston Region

ITW•Work at Home TX, TX

2d•$30 - $40•Onsite

About The Position

MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential. This role involves regular travel to customer sites, primarily within Houston, with occasional travel in the Texas region. Travel is typically approximately 60-70% during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes, with potential to lessen after onboarding is completed. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.

Requirements

Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined)
An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4-year Engineering Technology degree
Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role
5–10+ years supporting electro-mechanical, hydraulic, or industrial equipment
Experience in field service, installation, system startup, or maintenance
Comfort owning customer relationships and troubleshooting complex systems with minimal supervision
Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows
Willingness to learn and follow structured training and mentorship during onboarding
Strong communication skills and professional interaction with customers
Valid driver’s license and ability to meet company vehicle requirements

Nice To Haves

Exposure to hydraulics, instrumentation, sensors, controls, or automation
Calibration, diagnostics, or test-equipment experience
Hands-on mechanical and/or electrical troubleshooting
Familiarity with common electrical and mechanical diagnostic tools and test equipment

Responsibilities

Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
Diagnosing issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
Perform calibrations independently for assigned customer systems
Manage service documentation, assigned assets, and customer communication professionally
Work directly with customer engineering and lab teams in a service-oriented environment
Maintain technical training and compliance with MTS quality and safety standards

Benefits

Training on MTS-specific technology is provided
Structured onboarding, shadowing, and technical training are provided
Training and mentorship are provided
Continued technical development through hands-on experience, formal training, and exposure to diverse applications
Long-term growth opportunities within a global engineering organization
ITW is an equal opportunity employer.
We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
At ITW, we think and act like entrepreneurs.
We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world.
ITW is a Fortune 200 global multi-industrial manufacturing leader.
Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe.
We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle.
Our decentralized, entrepreneurial culture empowers you to think and act like a business owner.
We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together.
The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.