Field Service Engineer

Burke Porter, an Ascential Technologies Brand • Grand Rapids, MI

8d • Onsite

About The Position

This role involves installing, maintaining, and troubleshooting automotive testing equipment at customer sites. The Field Service Engineer will also be responsible for training customers, preparing equipment for shipment, and potentially supervising outside contractors. A strong technical background, particularly in mechanical systems and electronics, is essential, along with the ability to travel extensively.

Requirements

• BSEE with strong mechanical background preferred
• Good working knowledge of machinery
• 1-2 year’s field experience preferred
• Self-motivated and understands the importance of being a team player to achieve organizational goals and is able to work effectively under pressure
• Able and willing to travel 50-90%
• Valid Driver’s License and Clean Driving Record
• Able to understand electronic and computer hardware functionality and use knowledge to troubleshoot equipment to board level

Nice To Haves

• Knowledge of PLC’s, with ability to understand and read ladder logic preferred
• Experience with “C” programming preferred
• Experience in performing closed-loop system tuning and identifying system characteristics and limitations a plus

Responsibilities

• Install and start-up new/reworked automotive testing equipment
• Conduct maintenance, troubleshooting, and machine inspections
• Give training presentations
• Start-up and test machinery on plant floor before shipment
• Conduct final acceptance testing at customer site
• Develop thorough technical knowledge of the particular product line assigned
• Produce timely and accurate trip reports following service calls
• Supervise outside labor contractors for turnkey installations
• Prepare parts and rework kits prior to shipment
• Engage in machine assembly work as needed
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level