Field Service Engineer (Territory: Birmingham, AL)

Danaher•Birmingham, AL

19h•$31 - $36•Remote

About The Position

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company. This position reports to the Southeast Manager and is part of the Southeast Field Service Team located in Birmingham, AL and will be working remotely to cover Birmingham metropolitan area and surrounding cities. In this role, you will have the opportunity to: Servicing Beckman Coulter products at the customer facility. Cultivating customer relationships and supporting commercial initiatives. Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Requirements

Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
1+ years of experience problem solving, diagnosing, or troubleshooting challenges.
Must have a valid driver’s license with an acceptable driving record
Ability to commute onsite to customer facilities within assigned territory.
Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

Nice To Haves

Prior laboratory or field service experience
Experience working in a regulated laboratory environment

Responsibilities

Servicing Beckman Coulter products at the customer facility.
Cultivating customer relationships and supporting commercial initiatives.
Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.