Field Service Engineer - Miami

Veralto Global•Miami, FL

4d•Onsite

About The Position

Linx Printing Technologies is launching direct sales and service operations in the United States as part of its ambitious growth plans. The company is looking for experienced Field Service Engineers to support its growing customer base across the US. In this role, the engineer will be essential to building the company's reputation for outstanding service, supporting its innovative coding and marking solutions, and ensuring customers receive the highest standards of technical support. This is a unique chance to be part of an exciting launch, contribute to the company's success, and grow your career with a global leader in product identification technology.

Requirements

Experience in a hands-on technical, service, engineering, or customer-facing field role.
A strong service mindset with a genuine desire to help customers succeed.
Comfort working independently, often on the road, as part of a growing US operation.
Valid US driver’s licence.
Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week.

Nice To Haves

Thrives in a fast-moving, hands-on environment and enjoys being close to customers.
Takes pride in representing a brand professionally and building trust wherever they go.
Enjoys being part of an energetic, entrepreneurial team helping to launch and grow Linx’s direct presence in the US.
Confident talking to customers, explaining solutions clearly, and building strong working relationships.
Enjoys solving problems, especially when situations are new, unfamiliar, or technically challenging.
Stays calm and effective when working under pressure or responding to urgent customer issues.
Highly self-motivated, organised, and comfortable managing their own schedule and travel.
Takes ownership of issues and sees them through to resolution, keeping customers informed along the way.
Communicates clearly and professionally, both face-to-face and in writing.

Responsibilities

Install, service, and repair coding and marking systems at customer sites.
Diagnose and fix issues quickly to keep customer operations running smoothly.
Build trust with customers through clear communication, professional support, and effective problem-solving.
Support customers primarily across Dallas and Houston, with 2-3 overnight stays per week.
Manage field service requests promptly and professionally.
Keep accurate records of service visits, repairs, and maintenance.
Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability.