Field Service Engineer - Jacksonville, FL Territory

Danaher•Jacksonville, FL

20d•$36 - $40•Remote

About The Position

At Beckman Coulter Diagnostics, a Danaher operating company, we are dedicated to saving lives through innovation in life sciences, diagnostics, and biotechnology. We foster a culture of belonging and continuous improvement, turning ideas into tangible impact at the speed of life. As a global leader in clinical diagnostics for over 90 years, our solutions are used worldwide in hospitals, reference and research laboratories, and physician offices. Every hour, over a million tests are run on our systems, impacting billions of patients and millions of clinicians annually. We enable clinicians to deliver optimal patient care through enhanced efficiency, confidence, collaboration, and intelligence. This position is part of the Service Organization, located in Jacksonville, FL, and is a fully remote role. Our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will join the Field Service Team, reporting to the Territory Manager, and be responsible for ensuring the optimal performance of Beckman Coulter equipment. This role is ideal for individuals who thrive in fast-paced environments, enjoy problem-solving, excel in autonomous roles, and are motivated to build a world-class service organization.

Requirements

Associate’s degree, Military experience, or equivalent experience.
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Hold a current valid driver’s license and good driving record over the last three years.
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
Must reside within 60 minutes of Jacksonville.

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention.
A technical college major such as biomed, engineering, or related.

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
Provide excellent and efficient service to Beckman Coulter’s customers.
Provide technical training on products.
Maintain accurate customer service logs and internal service records.
Order repair parts and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements.
Help train newer Field Service Engineers.