Field Service Engineer (Remote/80% Travel)
About The Position
We are looking for a Field Service Engineer for our Greenville, SC facility. In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems. Relies on experience and judgement to plan and accomplish assignments and goals. Performs a variety of complicated tasks. Out of office travel will include international destinations.
Requirements
- Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
- Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
- Requires Associates degree education, bachelor’s degree is a plus.
- Excellent communications skills, excellent customer relations.
- Must be able to travel 80%, which includes domestic and international assignments.
Nice To Haves
- Vacuum system experience helpful.
Responsibilities
- Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
- Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
- Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
- Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
- Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
- Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
- Complete daily time sheets and expense reports.
- Complete customer telephone technical reports.
Benefits
- Development opportunities
- Competitive salary
- Comprehensive medical and prescription drug plan with low premiums
- Company sponsored HSA contributions
- Excellent Dental and Vision coverage
- Employee Assistance, Financial and Wellness programs
- 401(k) retirement savings plan with significant company match
- Financial planning and education options
- Tuition reimbursement
- Internal education resources
- Generous paid time off
- 12 paid company holidays
- 100% company paid life insurance
- 100% company paid disability insurance
- Employee Referral Bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
