Field Service Engineer - US Remote
About The Position
Regulus is seeking a Field Service Engineer to be a part of our efforts for customer support, technical training, and field demonstrations across our product family. You’ll work directly with military customers, traveling to deliver hands-on training, troubleshoot systems in the field, participate in customer evaluations, and showcase our counter-UAS solutions at events and demonstrations. This is a Remote position within the US, however the company is currently only considering candidates based in the Washington, D.C. or St. Louis, MO areas. This is a field-focused role for someone who thrives working with customers and wants to build expertise across our expanding Ring platform.
Requirements
- U.S. citizenship is required for this position because the role requires eligibility for U.S. Government security-clearance, government-site-access, and/or customer contract requirements applicable to defense programs. The selected candidate must be able to obtain and maintain any U.S. Government security clearance and customer access authorization required for the role.
- Experience in field operations of multidisciplinary / RF / C-UAS systems.
- Strong technical aptitude and ability to learn complex systems quickly.
- Excellent communication skills and a professional customer-facing presence.
- Willingness and ability to travel extensively (~50%+).
Nice To Haves
- Background or familiarity with UAS systems, counter-UAS operations, or related defense technology – Strong advantage.
- Commercial drone pilot license (FAA Part 107) or equivalent UAS operating experience – Strong advantage.
Responsibilities
- Train military customers on Ring system operation, setup, and maintenance across our platforms.
- Build training material, as well as support knowledge base articles, to improve our support methodologies.
- Provide on-site technical support and troubleshooting for deployed systems.
- Conduct product demonstrations and field showcases at customer sites and industry events.
- Travel extensively (mainly within the US, ~50% or more at peak times) to support customer needs and represent Regulus in the field.
- Support product knowledge development as the Ring family expands.
Benefits
- healthcare benefits
- other Regulus benefit programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
