Field Service Engineer (Northeast)

SMA America

1d • $33 - $36 • Hybrid

About The Position

The Field Service Engineer is responsible for assisting and performing warranty repairs and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications.
This position is based in the Indio, CA area and covers the Western region. Candidates must reside within a reasonable commuting distance of Indio, CA, or be willing to relocate there. We currently have 1 opening for this role.

Requirements

• A bachelor's degree in a technical field is strongly preferred, or equivalent experience working in the renewables industry.
• At least 3 years of experience in electrical, electronic, and/or network communications.
• Residence within a reasonable commuting distance of Indio, CA, or willingness to relocate.
• Ability to analyze and solve problems effectively.
• Applicants must be authorized to work in the United States on a full-time basis.

Nice To Haves

• Prior experience in the renewable energy industry.
• Knowledge of solar and/or alternative energy markets.
• Knowledge of the National Electric Code.
• Ability to work nonstandard business hours occasionally to support service customer contracts.
• Ability to work a nonstandard work schedule as needed or required.
• This position requires significant domestic and possible international travel.

Responsibilities

• Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, via email, telephone, and site visits.
• Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters.
• Maintains an accurate inventory count of spare parts provided by SMA.
• Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.
• Other duties as may be required or assigned.

Benefits

• Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.
• 401(k) plan with company match.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level