Field Service Engineer, Chantilly VA

Danaher•Chantilly, VA

2d•$38 - $41•Remote

About The Position

At SCIEX, a Danaher operating company, we are dedicated to innovating for tangible impact in life sciences, diagnostics, and biotechnology. Our work contributes to saving lives by empowering customers to solve complex analytical challenges. We foster a culture of belonging and continuous improvement, where ideas are transformed into real-world impact. As a Field Service Engineer, you will be responsible for maintaining, installing, and repairing instrumentation at customer sites, including strategic accounts. This role requires independent problem-solving and technical expertise. You will also mentor less experienced staff. This position reports to the District Service Manager and is part of the Field Technical Service organization, covering the Washington DC metro area remotely. You will have the opportunity to perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation, with a strong understanding of SCIEX or competitive products. You will also conduct qualification services, customer training, and ensure customer satisfaction at strategic accounts. Administrative duties such as logging service activities, expense reporting, and inventory management are also part of the role.

Requirements

Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
LCMS and/or capillary electrophoresis experience is required.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet Vendor Credentialing requirements.
Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required.
Must have a valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 lbs.
Ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Previous experience in troubleshooting and following problem-solving procedures.
Experience with electrical and electrical mechanical technology.
Ability to follow all required safety protocols.

Responsibilities

Maintain, install, and repair instrumentation at internal and external customer sites, including strategic accounts.
Resolve assigned customer and technical issues independently.
Mentor and develop less experienced staff members.
Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
Conduct qualification services and customer training.
Ensure customer satisfaction at strategic accounts.
Complete administrative duties including logging service activities, expense reporting, and inventory management.