Field Service Engineer Northern Los Angeles, CA (Tuesday–Saturday Shift)

Danaher Corporation•Los Angeles, CA

3d•$33 - $38•Remote

About The Position

This position is part of the Service Organization located in the Northern Los Angeles, CA and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. In this role, you will have the opportunity to work independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. You will maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. You will utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. You will engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.

Requirements

Associate’s degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis)
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel , overnight, within territory or locations, 10% overnight travel.
Must have a valid driver’s license with an acceptable driving record.
Ability to lift, move or carry equipment up to 50lb, any other physical requirements.

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.