Field Service Engineer-3

GEA Group•Hudson, NH

1d•Hybrid

About The Position

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Requirements

5+ years of field service experience with powder handling, filling, or process equipment.
Strong mechanical aptitude with hands-on troubleshooting experience.
Solid knowledge of pneumatics and electrical systems.
Solid knowledge of P&IDs, instrumentation, and production diagrams.
Solid knowledge of powder transport, packaging, and palletizing systems.
Familiarity with GMP, FDA, 3A, and related regulatory standards.
Excellent communication and customer-facing skills.
Strong organization, time management, and attention to detail.
Ability to work independently and as part of a team.
Proactive mindset with a strong work ethic.
Valid driver’s license.
Willingness and ability to travel up to 75% (primarily U.S. & Canada, with some international travel).
Applicants must be authorized to work in the U.S. without current or future sponsorship.

Responsibilities

Install, commission, and decommission of powder filling and process equipment.
Perform both planned and emergency maintenance on installed systems.
Diagnose and resolve mechanical, pneumatic, and electrical issues—both onsite and remotely.
Ensure minimal downtime and maximum equipment performance.
Serve as the face of the company in the field.
Build strong, lasting relationships through clear communication and professionalism.
Identify service opportunities, recommend upgrades, and suggest spare parts.
Support optimization of customer systems and processes.
Prepare detailed service reports, inspection summaries, and start-up documentation.
Collaborate with internal teams across service, sales, and project management.
Provide operator training on equipment use and preventive maintenance.
Conduct site visits and performance audits.
Adhere to all safety policies, OSHA standards, and customer HSE requirements.