Field Service Engineers Midlands
About The Position
As a Field Engineer, you'll play a vital role in supporting TOMRA's mission to transform the way the world recycles while always putting safety first. Whether working with equipment, customers, or travelling between sites, you'll operate in a safety-focused environment where the wellbeing of our people and customers is a top priority. After the initial roll-out phase until October 2027 you will help keep our technology running smoothly by maintaining, repairing, and optimising equipment at customer locations. This is a hands-on role with a mix of planned and reactive work, offering variety, autonomy, and excellent opportunities to learn and develop within a supportive team environment. As the UK prepares for the introduction of the Deposit Return Scheme (DRS), TOMRA is entering an exciting growth phase.
Requirements
- A solid foundation in electro-mechanical systems, with an interest in learning how to analyse, test, and repair complex equipment
- A curious and solution-oriented mindset, with strong attention to detail
- A customer-focused approach, with clear and confident communication skills
- Comfortable working using power tools/hands tools both independently and as part of a wider, supportive team
- Flexibility to travel and manage your own schedule in a field-based role
- Full UK driving license
Responsibilities
- Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer sites.
- Support the installation, commissioning, and roll-out of new machines as TOMRA expands across the UK.
- Diagnose and resolve mechanical and electrical issues, carrying out both preventative maintenance and reactive repairs.
- Build strong relationships with customers and site contacts, providing professional and friendly service.
- Travel throughout your region to support customers, with occasional overnight stays when required.
- Accurately record service activities, machine status, and updates using digital systems and tools.
- Contribute to continuous improvement by sharing feedback, developing your technical knowledge, and maintaining high safety standards at all times.
Benefits
- Health insurance (with the option to add family)
- Employer pension 10% non-contributory pension contributions
- Tenure Leave (can accrue more leave after from 5+ years of service)
- Company Bonus
- Paid overtime
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
