Field Service Engineer - Greater Dallas Region

ITW

5d • $30 - $40 • Onsite

About The Position

MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This position is based in Metro-Dallas and primarily supports customers across Texas, with occasional regional travel. What This Role Looks Like This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential. Travel: This role involves regular travel to customer sites, primarily within Texas, with occasional travel across the region. Travel is typically approximately 50-60%, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.

Requirements

• Experience in support and service.
• Willingness to travel ~50-60% of the time.
• Must possess a valid driver’s license and able to obtain automobile/liability coverage.
• Good oral and written English communication skills.
• Basic MS-Office computer and software skills.
• Ability to work with high degree of personal discipline.
• Problem solving and analytical business skills.
• BS deg. in Mechanical/ Electrical Engineering or relevant subject with a minimum of 1-3 years relevant experience.
• AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience; or 8 years relevant technical experience.

Responsibilities

• Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
• Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
• Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
• Perform calibrations independently for assigned customer systems
• Manage service documentation, assigned assets, and customer communication professionally
• Work directly with customer engineering and lab teams in a service-oriented environment
• Maintain technical training and compliance with MTS quality and safety standards

Benefits

• Since our people are our driving force, we provide competitive pay and benefits focused on supporting the physical, mental, and financial well-being of our colleagues and their families.
• Our total rewards package is broad and offers comprehensive support, from health, to retirement and financial stability.
• Specific benefits vary worldwide and are based on regional needs.
• Here are just some common features of the U.S. benefits program: Health, Dental, Vision, Retirement & Investment, and more http://myitwhr.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree