Field Service Engineer - Charlotte/Greensboro, NC

Veralto GlobalRaleigh, NC
$32 - $36Remote

About The Position

We are seeking a Field Service Engineer based in the Charlotte or Greensboro, NC area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems. You will combine technical skill, independence, and customer-facing expertise to ensure our customers’ operations run smoothly and efficiently.

Requirements

  • Technical training or equivalent hands-on experience with industrial equipment
  • Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
  • Solid mechanical aptitude, including precision adjustments and assembly
  • Experience working with PC hardware and Windows-based systems
  • Ability to work independently while delivering excellent customer service

Nice To Haves

  • Experience in printing, packaging, or platemaking environments
  • Basic networking knowledge (troubleshooting connected systems and peripherals)

Responsibilities

  • Install and commission CDI laser engraving and XPS UV exposure systems at customer sites
  • Deliver hands-on training to customers on system operation and maintenance
  • Perform electrical, mechanical, and optical troubleshooting to resolve complex issues
  • Execute preventative maintenance and system upgrades to maximize uptime
  • Serve as a primary technical point of contact, building strong customer relationships
  • Travel extensively within your region and across the U.S. to support customer sites

Benefits

  • Competitive pay: $32–$36/hour
  • 8% annual performance bonus
  • Company car and credit card
  • Comprehensive benefits: medical, dental, vision, life insurance
  • 401(k) with company match
  • Generous paid time off, holidays, and parental leave
  • Opportunities for career growth within a global organization
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