Field Service Engineer - TX
About The Position
This job involves performing field installations and start-ups, preventative maintenance, and inspections to ensure product compliance with specifications. The role includes conducting training for product users, troubleshooting and repairing refrigeration, electronics, and electro-mechanical components, and maintaining positive customer relationships. Responsibilities also include establishing preventive maintenance contracts, performing general service work, maintaining knowledge of company policies, and managing vehicle logs and expense reports. The position requires significant travel, staying in hotels four nights a week after an initial training period in Holland, Michigan.
Requirements
- At least 2 years of refrigeration experience.
- Solid understanding of single-stage refrigeration.
- Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R.
- Experience with electronics and controls programming.
- Work experience in a related service capacity.
- Valid driver’s license.
Nice To Haves
- Knowledge of cascade refrigeration.
- Experience or training in cascade refrigeration systems.
- EPA Universal Certificate.
- Work experience in the environmental simulation systems industry.
Responsibilities
- Perform field installations and start-ups.
- Conduct preventative maintenance.
- Inspect and conduct performance tests to verify product compliance with manufacturing prints and specifications.
- Document installed product performance.
- Conduct training and instruct product users in proper operation and maintenance.
- Troubleshoot, repair, and calibrate refrigeration, electronics, and electro-mechanical components using prints and schematics.
- Establish, maintain, and develop positive relationships with customers.
- Contact customers to coordinate service calls and generate work.
- Explain benefits of refrigeration and controller retrofits.
- Establish preventive maintenance contracts.
- Perform general service work.
- Maintain a thorough knowledge of warranty, maintenance, and service policies and procedures.
- Maintain vehicle logs, maintenance schedules, and detailed field service and travel expense reports.
Benefits
- Paid hourly wage for travel time.
- Per diem paid weekly for personal expenses.
- 100% of travel costs paid by the company.
- Work vehicle provided.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
