Field Service Engineer- EICS

Dover Corporation•Midland, TX

12d•Remote

About The Position

Dover Precision Components is seeking a Field Service Engineer for its FW Murphy Production Controls brand. This role is a critical technical resource supporting customers using FW Murphy’s Engine & Integrated Control Systems (EICS), with a primary focus on large horsepower engine applications in the oil and gas industry. The position is highly field-oriented and customer-facing, responsible for supporting installation, commissioning, troubleshooting, and optimization of control systems in real-world operating environments. The Field Service Engineer will partner closely with customers, engineering, and internal support teams to ensure system reliability, performance, and a strong overall customer experience. The company offers a competitive salary and benefits package, a company vehicle, and tools. This role involves up to 70% weekly travel, with potential for overnight stays depending on location. The ideal home base for this role is Midland/Odessa, TX, or Carlsbad, NM.

Requirements

Associate or bachelor’s degree in engineering and/or electrical technology. Work experience may be considered in lieu of a bachelor’s degree
3+ years of experience in field service, controls, or industrial systems support
Experience in large horsepower engines or similar industrial equipment
Strong troubleshooting skills across electrical systems, control systems, and instrumentation
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
Valid driver’s license and ability to travel frequently (up to ~50-75%, depending on business needs)

Nice To Haves

Experience with PLCs (Allen-Bradley, Siemens, etc.) and HMI/SCADA systems
Familiarity with EICS products or similar engine control systems
Background in oil & gas, compression, or power generation environments
Experience with engine control panels, ignition systems, and air/fuel ratio control
Knowledge of communication protocols (Modbus, CAN-BUS, Ethernet/IP, etc.)
Experience with EICS and gas compressors

Responsibilities

Lead and support installation, startup, and commissioning of EICS solutions on large horsepower engines (e.g., CAT, Waukesha, etc.)
Ensure proper configuration, calibration, and functionality of control systems and related components
Verify system performance against design specifications and customer requirements
Diagnose and resolve complex electrical, controls, and system-level issues in field environments
Provide on-site and remote technical support to customers and internal teams
Analyze system data and trends to identify root causes and recommend corrective actions
Serve as a trusted technical advisor to customers, delivering a high level of responsiveness and professionalism
Provide training and guidance to operators, technicians, and customer personnel
Support long-term customer relationships through consistent, high-quality service
Partner with Engineering, Application Support, and Product teams to communicate field feedback and drive product improvements
Document service activities, technical findings, and resolutions clearly and accurately
Contribute to internal knowledge sharing and best practices