Field Service Engineer

Innomotics•New Kensington, PA

9d•$87,000 - $149,200•Hybrid

About The Position

We are looking for a Senior Field Service Engineer to join our team at Innomotics. Your change engine. Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion – in e-motion. We are the “we” in power – and we can empower you. 15,000 and counting. Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That’s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let’s go! The role. Innomotics is looking for a Field Service Engineer for our Medium Voltage Drives that will coordinate, lead, implements and/or perform service for new equipment installations, upgrades, retrofits, preventative maintenance, troubleshooting and training.

Requirements

Bachelor’s Degree in engineering or similar field
8+ years of experience with Medium Voltage Drives
Successfully demonstrates extensive knowledge in Variable Frequency Drives (VFD's), Process Automation and Controls, PLC programming, field excitation, Syncronous and Induction Motors
Must be able to travel up to 100% of time to customer job sites
You must possess key skills such as budgeting, conflict resolution, negotiating, influencing, quality centered, action orientation, flexibility and team leadership
You should be able to feel comfortable providing field service engineering and administrative recommendations in customer meetings and job site reviews

Responsibilities

Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature.
Performs, startup and commissioning, upgrades, preventative maintenance, training and emergency break fix.
Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls.
Performs the most complex and technically demanding work within technical or paraprofessional area. Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes. Independently seeks solutions complex and unusual problems before contacting others.
Be able to train on the job and in a classroom, share knowledge and mentor colleague’s, while leading the most complex product and service training.
Generates and submits reports covering all job activity. Guides the maintenance of very complex tools, test equipment, calibration items, etc.
Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration.
Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager.
Responsible for ensuring that working conditions are safe at all times.
Will communicate with Innomotics business units and customers to determine requirements and provide support and information to our customers.
Required to travel frequently to both US based and International customer sites to investigate customer problems.
Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution.
Have flexibility to work overtime based on workload and have the ability to work both