Field Service Engineer
PennEngineering®•Waterford, MI
•Onsite
About The Position
We are looking for a motivated field service engineer to support our customers onsite. The goal is to provide top notch support to the local customers. PROFIL specializes in mechanically attached fasteners (MAF) both in die (Transfer & Progressive) and Manual operations (C- frame & Hand load cell).
Requirements
- Proven competency in mechanical and electropneumatic systems (simple and complex).
- Basic practical knowledge of HMI/PLC (Allen Bradley & Siemens).
- Strong interpersonal skills are required for communicating with the team and the customer.
- Good verbal and written skills are highly sought VIA Microsoft tools (Word, Excel, Outlook, and Teams)
Nice To Haves
- Experience in tool & die (Presses & Dies) is beneficial but not required.
Responsibilities
- Support the customer professionally and effectively for planned and unplanned visits.
- Diagnose & troubleshoot issues with installation heads, fastener feeders, and electropneumatic kits (in-die & manual operations).
- Install and validate new systems on customer floor and at local tool shops following the buyoff procedure and documentation.
- Cooperate with team providing feedback for improvement opportunities and lessons learned.
- Provide training on-site and VIA internet for new and existing customers.
- Create and share service reports explaining visit information in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
