Field Service Engineer - Illinois
About The Position
Weber Packaging Solutions is seeking a highly driven Field Service Engineer based in Illinois to support customers. This role is ideal for a true road warrior - someone who thrives on being in the field, enjoys travel and takes pride in delivering hands-on technical support directly at customer sites. Our top performers are mechanically inclined, technically skilled, and energized by a fast-paced, travel-intensive environment. This position requires a high level of independence, a strong customer-first mindset and the ability to stay organized and responsive while frequently on the road. Overnight travel is a core component of the role, averaging 3–4 nights per week. This position offers a base salary plus quarterly bonus, along with a competitive benefits package.
Requirements
- College or Technical degree or equivalent technical support experience.
- 1-3 years of experience as a field service technician or engineer, with background in service, print or packaging as a bonus.
- Proficient in MS Office, use of tablet, iPhone, laptop.
- Strong communication skills and the ability to manage and prioritize work.
- Ability to lift equipment and components up to 50 pounds.
- Valid driver's license with a good driving record.
- Indefinite U.S. work authorization individuals only. Future sponsorship for work authorization is not available. Local applicants only.
Nice To Haves
- Background in service, print or packaging as a bonus.
Responsibilities
- Traveling to planned, preventative, maintenance visits and installations of our label and print systems (industrial equipment).
- Managing all aspects of your assigned territory to include, but not limited to; responding to customer needs, establishing a rapport with assigned customer base, supporting customer training and events as required.
- Building and maintaining strong relationships, both internally and with customers.
Benefits
- Competitive Compensation
- Territory Bonus
- Fleet Vehicle
- Paid Time Off & Paid Leave
- 10 Paid Holidays per year
- Employee Referral Bonus Program
- Blue Cross/Blue Shield medical insurance
- Dental Insurance
- Vision Care
- Short-Term Disability
- Company Paid Life Insurance
- 401(k) Plan and company match!
- Travel points for airlines and hotels are retained by the employee for personal use
- Service Anniversary Awards
- Summer picnics and end of year holiday celebrations
- Employee Assistance Program
- Tuition Reimbursement
- Company Discounts and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
