Field Service Engineer- Atlanta, GA

Danaher•Atlanta, GA

4d•Remote

About The Position

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. This position is part of the Service Organization located in ATLANTA, GA and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Supervisor and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the CHEMISTRY and IMMUNOASSAY Instruments. If you thrive in fast-paced environments, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.

Requirements

Associate degree (military experience or high school diploma with equivalent experience may be considered on a case by case basis)
1+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Ability to travel – list specifics 80% travel, overnight, within territory or locations
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb, any other physical requirements

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related

Responsibilities

Work independently, handling troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, while also delivering excellent and efficient service and training to Beckman Coulter’s customers.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.