Field Service Engineer - Waste Recycling - Italy

Tomra

2d • Onsite

About The Position

TOMRA is seeking a Field Service Engineer to join their team in Italy, covering the Rome–Naples region. Candidates need to be based within this territory to ensure efficient customer support. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad. You will receive all the necessary training at their training center in Germany, as well as practical experience in the field with the support of experienced colleagues. The Field Service Engineer will be responsible for providing support to customers in Italy and East Europe.

Requirements

• Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automation, industrial maintenance, or a related field.
• Willingness to travel 80% or more.
• Proficiency in computer programs, PC configuration, network structures.
• A certain talent for communication when dealing with people - in our case, these are customers.
• Native in Italian and proficient in English.
• Full clean driving license required.

Nice To Haves

• Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
• In-depth knowledge of electrical systems and troubleshooting
• Knowledge of the metal scrap business and recycling processes is a plus.

Responsibilities

• Installation, commissioning, maintenance, optimization, and repair of sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing the sorting systems/process by sampling and testing.
• Identifying opportunities to add value to our customers' businesses through the introduction of complementary TOMRA products, solutions, and services.
• Acting as a link between our customers and Headquarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Benefits

• Company car
• Laptop
• Telephone
• Necessary tools and PPE (personal protective equipment)
• Competitive compensation package including insurances, bonus and share scheme.
• Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree