Service Engineer (Municipal)

Water Technologies

3d•Onsite

About The Position

As water technologies experts, Veolia Group is on a mission of Ecological Transformation and is looking for a dedicated Field Service Engineer to help lead the charge. This role involves site-based maintenance and servicing of equipment at wastewater and related water industry sites, chemical handling and process cleaning, providing technical and commercial support to customers, building strong customer relationships, troubleshooting and fault finding, and ensuring health, safety, and compliance with regulations. The role requires a flexible approach to customer and operational requirements, including travel to wastewater sites, potential nights away, and occasional weekend working.

Requirements

Mechanical engineering background preferred
Experience working within the water, wastewater, process, or industrial sectors would be advantageous
Electrical knowledge is desirable but not essential
Strong fault-finding, problem-solving, and customer-facing skills
Ability to work independently in a site-based environment and manage multiple priorities effectively

Responsibilities

Carry out planned preventative maintenance, corrective maintenance, commissioning, upgrades, and refurbishment activities on equipment installed at wastewater and related water industry sites
Safely handle and work with treatment chemicals on a daily basis, undertaking chemical cleaning and dosing activities in accordance with site procedures, health and safety requirements, and environmental regulations
Provide technical and commercial support to customers, ensuring equipment operates efficiently and effectively
Gather operational feedback and site observations to support continuous improvement and future product development
Build and maintain strong working relationships with site operators, maintenance teams, and key stakeholders
Provide recommendations to improve process performance, asset reliability, and operational efficiency
Diagnose and resolve mechanical and process-related issues on-site, responding to breakdowns and operational challenges to minimise downtime and maintain compliance with treatment requirements
Work in accordance with water industry standards, site-specific safety procedures, and environmental regulations, maintaining a strong commitment to safe working practices at all times
Demonstrate a flexible approach to customer and operational requirements. The role will involve travel to wastewater sites and may require nights away and occasional weekend working.

Benefits

25 days annual leave plus bank holidays
Birthday off
Company Van
Fuel Card
Bonus Scheme
Comprehensive Pension Scheme
Private Medical Insurance
Access to a Private GP
Buy or sell additional holiday days
Dental Plan
Enhanced Maternity/Primary Care: 13 weeks full pay from Day 1
Enhanced Paternity/Secondary Care: 2 weeks full pay from Day 1
Adoption Leave: 13 weeks full pay for Parental Care and 2 weeks full pay for Co-parental Care
Carer Support program offers flexible solutions including remote work options, adjusted schedules, and paid or unpaid leave
One paid volunteering day every year
Leading competitive pension contribution
Industry-Leading Life Insurance: 10x your salary
Income Protection: up to 5 years at 60% of your salary, plus a 2x salary lump sum if unable to return to work
Personal Computer Scheme
Car Leasing Scheme
Cycle to Work Scheme