Applied Early Career Program - Field Service Engineer

Applied Materials•Austin, TX

44d•Onsite

About The Position

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Early Career / New Graduate Opportunity As a Field Service Engineer (Customer Engineer), you’ll launch your engineering career by working hands-on with cutting-edge semiconductor equipment while partnering directly with customers. You’ll be supported by experienced mentors and a structured training program as you grow your technical skills and confidence. In this role, you’ll collaborate with senior engineers to install, maintain, and upgrade Applied Materials equipment at customer sites. You’ll also work closely with internal teams to continuously improve processes and deliver exceptional service. This is a great opportunity for recent graduates who enjoy problem-solving, working with advanced technology, and learning something new every day.

Requirements

Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience
Basic mechanical aptitude and interest in technical systems
Willingness to learn and read electrical and mechanical schematics
Ability to diagnose and solve basic technical problems
Strong written and verbal communication skills
Basic working knowledge of Microsoft Excel, Word, and PowerPoint
Valid driver’s license and ability to obtain a passport, if required for travel
Ability to meet on-site safety, environmental, and customer requirements

Nice To Haves

1–2 years of experience in a technical, field service, or customer support role (internships welcome)
Associate degree in electronics, engineering technology, or a related field (bachelor’s degree preferred)
Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
Familiarity with hand tools and basic test equipment, including digital multimeters

Responsibilities

Partner with Senior Field Service Engineers to install, maintain, and upgrade customer equipment
Learn to use digital analytics and tools to troubleshoot technical issues
Apply basic diagnostic techniques to assess equipment performance, with mentorship and guidance
Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
Communicate directly with customers in a professional and supportive manner
Follow safety, quality, and process guidelines while working in customer environments
Take on additional projects and responsibilities as you grow in the role

Benefits

Supportive work culture that encourages learning, development, and career growth
Programs and support that encourage personal and professional growth
Structured 6–8 month training program
Classroom training to build foundational technical knowledge
Hands-on lab training with real equipment
On-the-job training alongside experienced Field Service Engineers
Opportunities to advance to higher-level Field Service Engineer roles
Opportunities to specialize in advanced tools or technologies
Opportunities to take on mentorship, leadership, or technical expert responsibilities
Opportunities to explore cross-functional career paths within engineering, operations, or training
Comprehensive benefits package
Participation in a bonus program
Stock award program