Field Service Engineer - Wet Etch tools

WGNSTAR•Austin, TX

19d•$40 - $53•Onsite

About The Position

WGNSTAR, an ABM company, is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today! Schedule: Monday - Friday, 8:00am to 5:00pm Pay Rate: $40.00 to $53.00 depending on experience and level Location: Austin, TX Travel: Up to 10% Position Type: Full-time Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Requirements

Ability to perform successfully in a demanding environment with varying workloads.
Work independently or as part of a team.
Work in a safe manner and follow all safety protocols.
Have a strong customer focus and commitment to customer satisfaction.
Have experience using alignment tools (micrometers/calipers/multimeters/current clamps).
Ability to read schematics/plumbing diagrams.
Chemical handling and familiarity (protective equipment and hazards).
Excellent written and verbal communication skills.
Work according to strict procedures.
Attention to detail and a high degree of accuracy.
Clear and effective communication skills both written and verbally.
Mechanical and electrical aptitude.

Responsibilities

Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor manufacturing/wet processing equipment.
Evaluate and diagnose problems and make proper repairs.
Follow and help develop detailed procedures.
Work with co-workers, customer and field support in isolating and resolving problems under strict time restraints.
Troubleshoot and document findings.
Be able to work overtime as needed.
Adaptable to working standard day shifts, compressed schedules, or night shifts in accordance with business requirements.
Assist with installation and maintenance of equipment at customer facilities, under direct supervision.
Power up new equipment; perform mechanical setup and calibration.
Setup tool parameters using specs/guidelines.
Perform basic troubleshooting and repair using specified procedures.
Work with customer at the site to build rapport and to obtain information about equipment performance
Work under limited supervision, perform a variety of complex assignments using independent judgment.
Perform extensive troubleshooting.
Diagnose equipment problems and promptly make repairs/adjustments.
Escalate problems that cannot be resolved in a timely manner.