Field Service Engineer (WA)
About The Position
UVeye is seeking a Field Service Engineer to join their US Operations Team. This role is responsible for leading on-site installations, directing contractors, and serving as the primary technical point of contact for customers. The Field Service Engineer will ensure a seamless installation experience while maintaining safety, quality, and operational excellence. This position requires strong leadership, clear communication, and the ability to adapt in a fast-paced environment. The engineer will ensure systems are installed correctly, function reliably, and meet customer expectations.
Requirements
- 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment
- Proven experience leading teams or contractors during technical installations
- Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies
- Working knowledge of Linux-based systems and basic networking principles
- Demonstrated ability to write installation, service, and maintenance procedures
- Previous experience using AutoCAD or Autodesk to generate and interpret site layouts
- Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly
- Customer-first mindset and a high degree of resilience and adaptability under pressure
- Strong safety mindset and ability to enforce compliance at every stage of the job
- Willingness to travel up to 90% across the US
- Valid driver’s license
Nice To Haves
- Experience working in startup companies.
- Certified electrician diploma.
- Degree in Mechanical Engineering.
- Experience with CAD software.
- Experience in automotive industry.
- Additional scripting or troubleshooting knowledge
Responsibilities
- Act as the on-site lead during new system installations, directing third-party contractors and ensuring high-quality execution
- Troubleshoot hardware and software issues in real-time, resolving challenges under pressure
- Perform routine and emergency maintenance services across client sites
- Ensure full compliance with safety protocols and proactively identify potential risks
- Review site layouts using AutoCAD, ensuring feasibility and accuracy
- Write clear and thorough technical documentation, including installation and service reports
- Serve as the face of UVeye in the field, providing excellent customer service and managing client expectations with professionalism and confidence
Benefits
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
