Lead Field Service Engineer - Drives

GE Vernova

2d•$78,800 - $131,200•Remote

About The Position

The Field Service Engineer under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting.

Requirements

Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university.
Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience.
High School diploma or GED equivalency with a minimum of 8 years of related industry experience.
US Person with the ability to achieve security clearance for Department of Defense projects.
Ability and willingness to travel 85% of the time on short notice
Must be physically fit to be able to board vessels offshore.
For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool.
Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.

Nice To Haves

Possesses leadership qualities that align with GE Vernova Way.
Background in a customer facing position within a Service environment.
Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.

Responsibilities

Perform installation and commissioning on drive systems, power systems, at customer site locations.
Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
Identify sales opportunities for service agreements, spare parts, training, and upgrades.
Provide on call support in response to customer calls for service.
Assist in the growth and direction of the North American business.
Provide support to engineering teams working on customer upgrade projects
Complete timely service reports and other administrative requirements
Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
Extended hours / overtime maybe required during peak periods and emergency circumstances.
Domestic or overseas travel to customer sites for extended periods of time.

Benefits

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off