Videojet Field Service Engineer – Home-based –Company Car - Houston, TX Area

Veralto • Houston, TX

11d • $28 - $30 • Remote

About The Position

Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet's technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. This is a Home-based role in the Houston, TX Area. Reporting to the Regional Service Manager, the Field Service Engineer is responsible for providing front‑line technical service and support to customers while delivering a consistently high level of customer satisfaction. This is a home‑based role supporting customers throughout the Greater Houston, TX area with regional travel.

Requirements

• A minimum of 2 years of technical, mechanical, electrical, or field service experience.
• Willingness to travel within the assigned territory, including occasional overnight travel
• Ability to comply with customer safety requirements, PPE standards, and site access policies
• Valid driver’s license with the ability to safely operate a company vehicle
• Be able to lift up to 50 lbs. and stand, lift, stretch, bend, and squat throughout the day.
• Must be comfortable with day travel and home most evenings; but also frequent overnight travel

Nice To Haves

• Technical Agility - Mechanical, Electrical, Electronics, Pneumatics, Hydraulics, Computer Hardware and Software; having the desire to work with best-in-class technology and learn new skills.
• Strong Interpersonal skills. Being able to communicate effectively with all levels within an organization, from front line operators to senior management, and remaining professional at all times.
• Strong written and verbal communication skills.
• Sense of Urgency - Having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer.
• Adaptability-being able to think quickly and respond positively to change.

Responsibilities

• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities
• Travel throughout the greater Dallas territory to support manufacturing customers, with most work completed during the day and limited overnight travel
• Diagnose mechanical, electrical, and software‑related issues and deliver effective, timely solutions
• Build strong, trusted relationships with customers by acting as a technical advisor and problem solver
• Support business growth by identifying opportunities to promote service agreements and newer technology solutions

Benefits

• Incentive Bonus Program
• Company vehicle, laptop, phone, and uniform.
• Medical, dental, vision, and 401(k) with company match starting Day 1
• Comprehensive onboarding and advanced technical training
• Ongoing professional development and career growth opportunities
• Paid parental leave
• Employee Assistance Program (legal, financial, and counseling resources)
• PTO
• Health benefits
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree