Field Service Engineer - Shreveport, LA

Danaher•Shreveport, LA

1d•Remote

About The Position

The Field Service Engineer for Beckman Coulter Diagnostics maintains diagnostic tools that directly influence patient health and well-being. The position is part of the Service Organization covering Shreveport, Louisiana, and East Texas, and is eligible for remote work from home. Reporting to the District Supervisor, the engineer ensures optimal performance of Beckman Coulter equipment, specifically Chemistry and Immunoassay platforms. The role involves independent troubleshooting, installation, preventive maintenance, and repair, as well as customer service, product training, recordkeeping, ordering parts, and collaboration with stakeholders and other engineers. The position requires 30–40% travel, potentially including overnight stays, within the East Texas area.

Requirements

Associate degree or equivalent military experience.
At least 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Valid driver’s license with an acceptable driving record.
Able to lift, move, or carry equipment and carry up to 50 pounds unassisted.
Able to frequently bend, stoop, twist, turn, crouch or crawl, push or pull, and sit or stand for extended periods.
Able to reach at, above, and below shoulder level; flex and extend the neck; and perform tasks requiring good hand and finger dexterity.
Able to travel 30–40%, potentially including overnight stays, within the East Texas area.

Nice To Haves

Biomedical Engineering experience.

Responsibilities

Independently troubleshoot, install, perform preventive maintenance on, and repair Beckman Coulter equipment.
Provide excellent and efficient service to Beckman Coulter customers and technical training on products.
Maintain accurate customer service logs and internal service records.
Order repair parts and adhere to cycle times.
Use OBI, Salesforce, and SharePoint for service call planning and advancing team goals.
Engage with internal and external stakeholders to understand and meet their requirements.
Help train newer Field Service Engineers.
Ensure optimal performance of Chemistry and Immunoassay platforms.