Field Service Engineer - Shreveport, LA

Danaher Corporation•Shreveport, LA
•$33 - $38•Remote

About The Position

The Field Service Engineer for Beckman Coulter Diagnostics maintains diagnostic equipment to help support patient health and well-being. The position is part of the Service Organization covering Shreveport, Louisiana, and East Texas, and is fully remote. The engineer services Chemistry and Immunoassay Platforms and reports to the District Supervisor. The role involves working independently in a fast-paced environment to troubleshoot, install, maintain, and repair equipment, provide customer service and technical training, and support the service team’s goals. The role requires 30–40% travel, potentially including overnight stays, within the East Texas area. The position is eligible for a remote work arrangement from home. The hourly pay range is $33.00–$38.00, and the role is also eligible for bonus or incentive pay. Eligible employees are offered paid time off, medical, dental, and vision insurance, and a 401(k).

Requirements

  • Associate degree or equivalent military experience.
  • At least 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel 30–40%, potentially including overnight stays, within the East Texas area.
  • Ability to lift, move, or carry equipment and carry up to 50 pounds unassisted.
  • Ability to frequently bend, stoop, twist, turn, crouch or crawl, push or pull, and sit or stand for extended periods.
  • Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.

Nice To Haves

  • Biomedical Engineering experience.

Responsibilities

  • Independently troubleshoot, install, perform preventive maintenance on, and repair Beckman Coulter equipment.
  • Provide excellent and efficient service to Beckman Coulter customers, including technical training on products.
  • Maintain accurate customer service logs and internal service records.
  • Order repair parts and adhere to cycle times.
  • Use OBI, Salesforce, and SharePoint for service call planning and to advance team goals.
  • Engage with internal and external stakeholders to understand and meet their requirements.
  • Help train newer Field Service Engineers.
  • Ensure optimal performance of Beckman Coulter equipment.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Bonus or incentive pay
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