Field Service Engineer

the CompanyCleveland, OH
Hybrid

About The Position

This is a hands-on, high-impact technical role in real-world industrial environments, offering the opportunity to become the on-site technical expert for mission-critical equipment. The role includes structured onboarding with future hybrid flexibility and involves working with a leading provider in industrial distribution and logistics, directly impacting operational performance within the U.S. steel industry. The company is a premier provider of industrial distribution and logistics solutions, supporting heavy manufacturing environments with specialized equipment and technical expertise, known for delivering high-performance solutions and exceptional service to partners across the steel industry.

Requirements

  • Associate’s degree in Engineering, Electronics, Automation, or related field (or equivalent hands-on/military experience)
  • Strong hands-on experience with industrial equipment and systems
  • Experience with measurement and control technologies, electronics, and industrial software
  • Working knowledge of PLC systems and automation environments
  • Strong mechanical and hydraulic system understanding
  • Proficiency in Microsoft Office for reporting and documentation
  • Ability to lift 50+ lbs and work in physically demanding industrial environments
  • Strong independent work ethic and decision-making ability under pressure
  • High level of accountability and commitment to service excellence

Nice To Haves

  • Experience working in steel mills or heavy industrial environments
  • Advanced troubleshooting experience across integrated automation systems
  • Exposure to logistics or material handling systems

Responsibilities

  • Provide on-site troubleshooting, diagnostics, and repair for specialized industrial equipment
  • Serve as the primary technical authority within steel mill environments
  • Lead preventive maintenance programs to minimize downtime
  • Perform high-precision repairs and optimize system performance
  • Read and interpret wiring diagrams and execute modifications as needed
  • Support PLC systems and ensure seamless hardware/software integration
  • Act as a trusted technical advisor to clients
  • Translate operational challenges into effective technical solutions
  • Deliver a high-quality, customer-focused service experience
  • Adhere to strict industrial safety standards and protocols
  • Operate effectively within demanding manufacturing environments

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Potential performance-based incentives
  • Structured onboarding with growth into hybrid flexibility
  • High-impact role with technical ownership
  • Opportunity to work with cutting-edge industrial systems
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