Field Service Engineer - US Remote

Motorola Solutions•Washington, DC

2d•$65,000 - $75,000•Remote

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Requirements

High School diploma, or Technical Certificate, Associate's, or Bachelor's degree, or 3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wireless Communication Systems, IT Systems, Telecommunications, and Public Safety experience required.
Must have Comp TIA Certifications for this role.
Must be able to obtain a background clearance as required by our government customers.

Nice To Haves

Good communication skills verbal and written
Must have 3+ years of experience working in a Field Service environment preferred.
Must have experience installing and implementing processes
Ability troubleshoot and resolve technical issues in a timely matter preferred.
Must have a valid driver's license to be considered for this position.
The ability to travel up to 50% within the Eastern Region as needed.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Responsibilities

Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer
Develops and implements the most efficient and cost-effective solutions
Evaluates system specifications for business requirements
Works closely with management to prioritize business goals and information needs
Install and support WatchGuard Video In-Car Police Video hardware
Train end users on functionality of end to end usage of the video system