Entry-Level Field Service Engineer - January 2027 Start
About The Position
BW Papersystems is seeking highly skilled and motivated team players to join our Field Service team. If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment, we encourage you to apply. This role offers a chance to grow your career while contributing to the success of a globally recognized organization. Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75-100%. As a Field Service Engineer at BW Papersystems, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper industry. We will provide extensive training onsite at one of our Wisconsin facilities (housing provided) for approximately 3 months; after the initial training period, you can live anywhere in the US and travel to customer sites!
Requirements
- Hands-on experience in PLC programming, debugging, and troubleshooting.
- Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.
- Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.
- Strong customer service skills with the ability to positively influence relationships.
- Excellent problem-solving skills in situations with limited standardization.
- Proficiency in MS Office.
- Strong written and verbal communication skills.
- Exceptional multitasking abilities, adaptability, and a positive attitude.
- Work independently with general direction, adhering to policies and objectives.
- Bachelor of Science in Electrical, Mechanical, or Industrial Engineering, Engineering Technology, Controls, or a related field from an accredited institution.
- Hands-on experience in programming, debugging, and troubleshooting PLCs is required.
- Knowledge of electrical, pneumatic, and control systems is required.
- Good mechanical aptitude and customer relations skills are essential.
- Must be eligible to obtain and maintain a valid passport.
Nice To Haves
- Experience with CAD systems or SolidWorks is beneficial.
- Multilingual proficiency is a plus.
Responsibilities
- Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.
- Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
- Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
- Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.
- Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.
- Maintain detailed records, including installation reports, programming changes, and service documentation.
- Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.
- Detect and report defective or faulty materials and equipment.
- Perform other duties as assigned, maintaining a clean and safe work environment.
Benefits
- Housing provided during initial training
- Keep all travel rewards (hotel, airline, rental car)
- Potential for international travel opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
