Field Service Engineer (ESS / PV) - Portugal
About The Position
Sungrow is seeking a Field Service Engineer to support their ESS and PV customers across Portugal. This role involves providing on-site technical support, diagnosing and resolving issues with PV inverters and energy storage solutions, and performing installation support, commissioning, preventive maintenance, repairs, testing, upgrades, and rework activities. The engineer will collaborate with Project Management, partners, and customers during various project phases and must adhere to health, safety, quality, and operational procedures, maintaining a strong safety-first mindset. Additionally, the role requires creating service reports and technical documentation to aid continuous improvement.
Requirements
- Hold a technical qualification in Electrical Engineering, Power Electronics, Mechatronics, or a comparable discipline.
- Experience in field service, commissioning, maintenance, or technical support, ideally within PV, ESS, BESS, or industrial electrical systems.
- Confident troubleshooting electrical equipment and finding practical solutions in customer-facing situations.
- Communicate clearly and professionally in Portuguese and English at C1 level.
- Comfortable working independently, managing priorities, and collaborating with international colleagues and external partners.
- Willing to travel regularly within Portugal, participate in an on-call rota when needed, and hold a valid driving licence.
Nice To Haves
- Additional European languages or Chinese are a plus.
Responsibilities
- Take ownership of assigned customer cases and provide timely on-site technical support across Portugal.
- Diagnose and resolve electrical, communication, firmware, and system issues affecting PV inverters and energy storage solutions.
- Carry out installation support, commissioning, preventive maintenance, repairs, testing, upgrades, and rework activities at customer sites.
- Work closely with Project Management, partners, and customers during commissioning, site acceptance, and handover activities.
- Follow all applicable health, safety, quality, and operational procedures while maintaining a strong safety-first mindset.
- Create clear service reports, technical documentation, work instructions, and feedback to support continuous product and service improvement.
Benefits
- Supportive, inclusive environment
- Opportunity to work with innovative PV and ESS technologies
- Collaboration with an international network of technical experts
- Build hands-on expertise in a fast-growing clean-energy market
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
