Field Service Engineer - Chicago, IL (Company Vehicle)

Videojet•Chicago, IL

2d•Remote

About The Position

Field Service Engineers are the eyes and ears of Videojet when providing service and support through customer interactions. This position is based in Chicago, IL - Northwest Indiana or the surrounding areas and is fully remote. You’ll dispatch from your home office each day, traveling throughout the region in a company-provided vehicle. Overnight stays will be supported with company-approved accommodations. At every step, we prioritize your safety and comfort—ensuring you have the tools, resources, and support to perform your work confidently and securely. Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

Requirements

Ability to travel, including occasional overnight travel
2 years of technical experience repairing, troubleshooting, and diagnosing different kinds of equipment.
Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
Valid driver's license and clean driving record.
Ability to lift 50lbs or more

Nice To Haves

Initial training requires consecutive weeks in Wood Dale, including weekends.

Responsibilities

Travel 100% within a 2-hour radius from Chicago, IL. There will be limited overnight travel.
Provide ongoing care and support for our customer's equipment
Install our products and solutions at customer locations
Diagnose and resolve challenges and problems
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our Videojet footprint in the market by promoting our service agreements and newer technology.