Field Service Engineer - Chicago, IL (Company Vehicle)

Veralto•Crystal Lake, IL

1d•$25 - $30•Remote

About The Position

Field Service Engineer - Chicago, IL (Company Vehicle) Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. Learn about our leading portfolio of innovative products here. (https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us) Reporting to the Field Service Manager, the Field Service Engineer is responsible for you are the eyes and ears of Videojet when providing service and support through customer interactions. We are a close-knit team across many locations. With an office-based technical support team, our Field Service Engineers are never ‘on their own. This position is based in Chicago, IL - Northwest Indiana or the surrounding areas and is fully remote. You’ll dispatch from your home office each day, traveling throughout the region in a company-provided vehicle. Overnight stays will be supported with company-approved accommodations. At every step, we prioritize your safety and comfort—ensuring you have the tools, resources, and support to perform your work confidently and securely.

Requirements

Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)
2 years of technical experience repairing, troubleshooting, and diagnosing different kinds of equipment.
Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
Valid driver's license and clean driving record required.
Ability to lift 50lbs or more

Responsibilities

Travel 100% within a 2-hour radius from Chicago, IL. There will be limited overnight travel. (initial training requires consecutive weeks in Wood Dale, including weekends)
Provide ongoing care and support for our customer's equipment
Install our products and solutions at customer locations
Diagnose and resolve challenges and problems
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our Videojet footprint in the market by promoting our service agreements and newer technology.