Field Service Engineer (Proton Therapy) - New York, NY

Siemens Healthineers•WAS PA, PA

3d•$69,890 - $96,096•Onsite

About The Position

Varian Proton Therapy Field Service Engineers provide highly visible customer support with a customer site dedicated team and is responsible for the overall on-site operation, maintenance and performance of the Proton Therapy System. As a Floating Field Service Engineer, you will provide support to multiple sites as needed with the New York, NY site as your primary work location. Varian Proton Therapy Systems utilize the following subsystems: High Vacuum, Cryogenics and Superconducting Magnets, High Voltage applications, AC and DC, RF Power Delivery System, X-ray with Computed Tomography, Industrial Robots and Motion Control, Industrial PLC Controls, Radiation Dosimetry.

Requirements

Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
Must be able to occasionally work at heights above 20 feet or in cramped spaces
Fluency in English, both written and spoken
Must have a customer focused attitude
Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
Demonstrate intermediate level of knowledge in the proper use of the following tooling: Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
Demonstrate intermediate level of knowledge in the proper use of the following tooling: Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering

Nice To Haves

Fluency in German, written and spoken
Fundamental knowledge of computer and network systems
Previous experience in either a High Tech industry or Military technical support roles

Responsibilities

Maintain a high degree of professional knowledge and safety consciousness according to Varian/SHS guidelines to perform activities under the safest working conditions.
Provide highly visible customer support including assisting our customer in the operation of the system.
Serve as a company liaison with the customer on technical and/or administrative matters.
Perform all operational quality checks including planned maintenance in a timely manner.
Providing accurate, detailed and concise field service reports
Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
Complete mandatory training assignments and certifications on time to maintain FDA compliance.
Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.