Field Service Engineer II - San Francisco, CA

Danaher•San Francisco, CA

1d•Remote

About The Position

The Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers with troubleshooting, installation, preventative maintenance, and service repair needs, which directly impacts patient health and overall well-being. This position reports to the Regional Field Service Manager, is part of the Service Organization located in the Northwest US region, and will be fully REMOTE. In this role, you will have the opportunity to provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments. You will also document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. Additionally, you will actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

Requirements

Associate’s degree plus 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.)
This position requires up to XX% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
Must have a valid driver’s license with an acceptable driving record
Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.
Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Nice To Haves

Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
Networking/IT system upgrades
Bachelor's degree preferred.

Responsibilities

Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.