Field Service Engineer II Parkersburg WV
About The Position
Segra is searching for a qualified and experienced Field Service Engineer (Parkersburg WV) to join us in a full-time capacity. The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform “on call” duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.
Requirements
- Minimum of 2 years of experience with Telecom equipment
- Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
- AC/DC core fundamentals
- Good driving record
- Office 365 suite
- Understanding and use of engineering documents
- Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes
- Knowledgeable and skilled with DC power to support tertiary power applications
Nice To Haves
- Associate’s degree or technical field (industry related) preferred, and/or a combination of job-related experience
- Cisco and/or Ciena equipment experience preferred
Responsibilities
- Equipment installation & commissioning
- Circuit/node turn-up & testing
- Customer premise equipment (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s)
- Preventive maintenance
- Testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks
- Perform “on call” duties as required
- Interact with internal and external customers, service technicians, technical support personnel and other telecom professionals
- Work independently with limited supervision
- Assume all routine tasks for major projects and periodically make routine decisions
Benefits
- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Flexible Spending/Health Savings Accounts
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
- Legal, accidental, hospital indemnity, identify theft, pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
