Field Service Technician II

Quest International•Cincinnati, OH

4h•$24 - $35•Onsite

About The Position

Quest International is hiring a full-time, temp-to-hire Field Service Engineer II for a field-based role in Cincinnati, Ohio. The position pays $24.00–$35.00 per hour, depending on experience, and requires travel well over 80% of the time, including frequent overnight assignments. The Field Service Engineer II installs, maintains, troubleshoots, and repairs electronic, audiovisual, and electromechanical equipment at customer locations. The role independently manages assigned service calls, performs preventive and corrective maintenance, diagnoses failures with diagnostic equipment, replaces defective components, documents work, and communicates with customers and technical support teams. The position offers opportunities to develop technical skills and advance from FSE II to FSE III. Eligible employees can access Quest International benefits during the temp-to-hire period, subject to plan eligibility and enrollment requirements.

Requirements

At least 3 years of relevant hands-on technical experience.
Ability to independently troubleshoot and repair equipment.
Experience with electronics, A/V, or electro-mechanical systems.
Proficiency with digital multimeters and diagnostic tools.
Ability to read wiring diagrams, schematics, and technical manuals.
Strong problem-solving, communication, and customer service skills.
Willingness to travel well over 80%, including frequent overnight assignments.
Valid driver's license and reliable transportation.
Ability to work independently at customer locations.
Ability to lift up to 50 lbs. and perform essential field duties, with or without reasonable accommodation.
Willingness to complete applicable pre-employment screening and technical training.

Nice To Haves

Technical education, certifications, and military technical training are valued.

Responsibilities

Install, maintain, troubleshoot, and repair electronic, A/V, and electro-mechanical equipment at customer locations.
Perform preventive and corrective maintenance.
Diagnose equipment failures using digital multimeters and diagnostic instruments.
Troubleshoot HDMI, USB, coax, Cat5/Cat6, wiring, connectors, and electronic components.
Identify and replace defective parts, modules, and assemblies.
Independently manage assigned service calls and resolve technical issues.
Document repairs, maintenance activities, and parts usage.
Communicate professionally with customers and technical support teams.