Field Service Engineer II

Saalex•San Diego, CA

11h•Onsite

About The Position

The Field Service Engineer II at Saalex Corporation supports the Navy by installing, maintaining, and troubleshooting IT, network, and hardware systems at fielded locations. This role focuses on hands-on technical support, system integration, and sustainment of mission-critical infrastructure across CONUS and OCONUS environments. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Requirements

3–5 years of experience in field service engineering, systems integration, or related technical field.
Associate’s or Bachelor’s degree in Information Technology, Engineering, Electronics, or related field (or equivalent experience).
Hands-on experience installing, troubleshooting, and maintaining enterprise IT and network systems.
Experience with system integration, deployment, and configuration of hardware and network components.
Relevant certifications (e.g., CompTIA Network+, Security+, or equivalent).
Ability to obtain and maintain a Secret, Top Secret, or SCI clearance.
Ability to travel extensively to CONUS and OCONUS locations as required.
Strong troubleshooting, analytical, and problem-solving skills in field environments.
Ability to work independently and lead efforts in remote or operational settings.

Nice To Haves

Experience supporting DoD or Navy fielded systems and distributed environments.
Familiarity with ruggedized systems, tactical communications, or deployed operations.
Experience with imaging tools, automation scripts, or system deployment frameworks.
Active Secret, Top Secret, or SCI clearance preferred.

Responsibilities

Lead installation, configuration, and integration of IT hardware, network systems, and infrastructure at field sites.
Diagnose and resolve complex system, hardware, and network issues in operational environments.
Support system upgrades, technology refresh, and deployment activities in accordance with engineering designs.
Perform advanced preventive and corrective maintenance to ensure system availability and reliability.
Provide on-site technical leadership and guidance to junior field service personnel.
Ensure systems are configured and maintained in compliance with DoD cybersecurity policies, including STIG implementation and system hardening.
Document field activities, system configurations, and issue resolutions in accordance with program and audit requirements.
Coordinate logistics for equipment, spares, and lifecycle replacement activities.
Collaborate with engineering, network, and cybersecurity teams to resolve escalated technical issues.