Field Service Engineer I

EMSARLexington, KY
Onsite

About The Position

Field Service Engineer I – Healthcare Technology Join a growing company that keeps critical healthcare equipment running. Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals and healthcare providers have reliable, properly functioning equipment that supports patient care. At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field.

Requirements

  • Strong troubleshooting and analytical skills
  • Ability to read and interpret technical manuals and service documentation
  • Excellent communication and customer service skills
  • Strong organization and time-management abilities
  • The ability to work independently while following established procedures
  • High School Diploma or equivalent and 2–4 years of technical or field service experience OR Associate degree or trade/technical school certification and 1+ year of technical experience (including internship or apprenticeship)
  • Valid driver’s license and proof of liability insurance
  • Ability to operate personal, fleet, or rental vehicles

Nice To Haves

  • Enjoy solving technical problems, working independently, and supporting customers in the field.

Responsibilities

  • Performing preventive maintenance, diagnostics, calibration, and repair on laboratory instruments, medical diagnostic equipment, and kiosk systems
  • Conducting performance verification and equipment testing to ensure compliance and reliability
  • Documenting service activities and managing work orders using EMSAR’s ServiceMax system
  • Communicating with dispatch teams and customers to coordinate service calls
  • Representing EMSAR professionally while working at customer facilities

Benefits

  • Paid technical training and certifications
  • Company-provided tools and equipment
  • Travel expenses covered by the company
  • Opportunity to work with advanced healthcare technologies
  • Exposure to multiple types of medical and diagnostic equipment
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