Field Service Engineer I

Oxford Instruments Plc
Remote

About The Position

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.

Requirements

  • Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
  • 3–5 years of field service experience with microscopy or analytical instruments.
  • Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
  • Physically capable of working in tight spaces and lifting up to 50 lbs.
  • Valid driver’s license, passport, and willingness to travel Monday–Friday.

Nice To Haves

  • Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
  • Strong workflow understanding of imaging software and calibration.
  • Clean, methodical work habits and a love for continuous learning.

Responsibilities

  • Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
  • Keep systems at peak performance — deliver expert preventive and corrective maintenance.
  • Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
  • Build strong customer relationships — deliver confident communication, clear training, and dependable support.
  • Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.

Benefits

  • Full-time benefited position
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