Field Service Engineer I

Danaher•Scott Township, PA

5d•$36 - $39•Remote

About The Position

Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members. This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Morgantown and greater West Virginia as well as Pittsburgh PA. In this role, you will have the opportunity to: Experienced in performing high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products. Performs qualifications services and customer training, and responsible for customer satisfaction at strategic accounts. Completes administration duties (logging service activities, expense reporting, inventory, etc.)

Requirements

Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
LCMS and/or capillary electrophoresis experience is required.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet Vendor Credentialing requirements.
Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region.
Must have a valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Ability to troubleshoot and follow problem-solving procedures
Experience with electrical and electrical mechanical technology and follow all required safety protocols.

Responsibilities

Maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts.
Work independently to resolve all assigned customer and technical issues.
Mentor and develop less experienced staff members.
Perform qualifications services and customer training.
Ensure customer satisfaction at strategic accounts.
Complete administration duties (logging service activities, expense reporting, inventory, etc.).