Field Service Engineer I - Kansas City, MO

Danaher•Kansas City, MO

5d•$37 - $39•Remote

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust. Learn about the Danaher Business System which makes everything possible. Field Service Engineer is responsible for maintaining, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members. This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover the greater Kansas City area. In this role, you will have the opportunity to: Experienced in performing high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products. Performs qualifications services and customer training, and responsible for customer satisfaction at strategic accounts. Completes administration duties (logging service activities, expense reporting, inventory, etc.)

Requirements

Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
LCMS and/or capillary electrophoresis experience is required.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet Vendor Credentialing requirements.
Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region.
Must have a valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Previous experience in troubleshooting and following problem-solving procedures.
Experience with electrical and electrical mechanical technology and follow all required safety protocols.

Responsibilities

Maintaining, installing, and repairing instrumentation at both internal and external customer sites, including strategic accounts.
Working independently to resolve all assigned customer and technical issues.
Mentoring and developing less experienced staff members.
Performing high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products.
Performing qualifications services and customer training.
Ensuring customer satisfaction at strategic accounts.
Completing administration duties (logging service activities, expense reporting, inventory, etc.).