Field Service Engineer I (Asset Management)
About The Position
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. What you’ll do As a Field Service Engineer, you’ll play a vital role in supporting scientists and researchers by ensuring our advanced instruments perform at their best. You’ll be the face of Thermo Fisher Scientific—delivering exceptional technical service while building trusted relationships with customers who are driving innovation. In this role, you will: Install, maintain, and repair a wide range of sophisticated analytical instruments (e.g., electron microscopes, chromatography systems) Diagnose and resolve complex technical issues with precision and efficiency Provide on-site and remote support to ensure optimal system performance Build strong customer partnerships through professional, responsive service Contribute to customer success by minimizing downtime and enabling breakthrough discoveries What you bring We’re looking for someone who is curious, hands-on, and motivated to solve complex problems while delivering a great customer experience. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Requirements
- Bachelor’s degree (no prior experience required)
- Strong mechanical and electronics aptitude with the ability to troubleshoot at the component level
- Valid driver’s license
- Ability to lift up to 50 lbs and stand for extended periods
- Willingness to work flexible hours and respond to urgent service needs
- Ability to obtain credentials required to access customer facilities
- Strong problem-solving and analytical thinking
- Excellent communication and customer service skills
- Organized with strong time management abilities
- Collaborative mindset with the ability to work independently
- Fluency in English (additional languages are a plus)
Nice To Haves
- Degree in Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
- Experience installing, maintaining, or repairing analytical or laboratory instruments
- Familiarity with ultra-high vacuum systems and high-voltage equipment
- Proficiency with Windows OS, MS Office, and service management tools
- Ability to read and interpret schematics, diagrams, and technical documentation
Responsibilities
- Install, maintain, and repair a wide range of sophisticated analytical instruments (e.g., electron microscopes, chromatography systems)
- Diagnose and resolve complex technical issues with precision and efficiency
- Provide on-site and remote support to ensure optimal system performance
- Build strong customer partnerships through professional, responsive service
- Contribute to customer success by minimizing downtime and enabling breakthrough discoveries
Benefits
- Be part of a mission-driven organization making real-world impact
- Work with cutting-edge technology at the forefront of science
- Grow your career through continuous learning and development opportunities
- Collaborate with a diverse, global team of experts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
