Field Service Engineer - ENT
Indotronix International Corporation•Muncie, IN
•Onsite
About The Position
Join our dynamic team as a Field Service Engineer (FSE) and play a key part in maintaining and servicing critical equipment for valued customers. This hands-on, entry-level opportunity is ideal for individuals passionate about fieldwork, troubleshooting, and delivering top-notch customer service. You’ll work in a supportive environment with regular hours and opportunities to build technical expertise and advance your career in building automation and controls.
Requirements
- High School Diploma or GED
- Valid driver’s license; insurable by company standards
- Ability to lift up to 50 lbs, squat, climb, and work above 8 feet for extended periods
- Entry-level: 0–2 years of relevant experience
- Strong teamwork and clear communication abilities
- Reliable, self-motivated, and detail-oriented
Nice To Haves
- Degree or technical certificate in HVAC, Controls, or related field
- Familiarity with building automation systems and controls installation (e.g., WebCTRL)
- Experience in HVAC controls or building automation software
- Practical knowledge of TCP/IP networks and wireless tech
- Ability to explain technical concepts to non-technical audiences
- Proficiency with Microsoft 365 applications
Responsibilities
- Perform daily service, maintenance, and repair of customer equipment, ensuring operational efficiency and safety
- Build and maintain strong business relationships with clients and teammates through excellent communication
- Execute administrative tasks including documentation and service reporting with attention to detail
- Troubleshoot and resolve equipment malfunctions both independently and as part of a collaborative team
- Safely operate ladders and motorized lift equipment, working at heights and handling physical tasks as needed
- Adhere to all company safety protocols, policies, and scheduled work hours (Mon-Fri, 7 am – 3:30 pm) with occasional overtime
Benefits
- Structured weekday schedule with occasional overtime
- Onsite training and ongoing learning opportunities
- Supportive team culture and mentorship from experienced professionals
- Pathways for career growth within building automation and controls
- Commitment to safety and employee well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
