Field Service Engineer, Automation and Controls

Ascent Aerospace•Macomb Township, MI

27d

About The Position

Ascent Aerospace is seeking a Field Service Engineer, Automation and Controls to serve as an automation product line expert and represent the company’s automation technology. The role directly supports customer maintenance teams and works alongside project managers and sales staff, connecting engineering, operations, and customer support. The engineer diagnoses and repairs industrial control systems, programs automated controls systems, and supports field service work at customer sites. Service activities include commissioning new machines, planned preventive maintenance, controls upgrades, emergency service, and customer operator training. The position also involves coordinating with customers and suppliers, contributing to service bids and quotes, and following safe work practices and company procedures. This role involves 50–60% domestic and international travel. Work may take place at company or customer facilities, including manufacturing areas, and may require working more than eight hours per day or 40 hours per week, on second shift, or on weekends when necessary. The employee may be exposed to moving mechanical parts, fumes and airborne particles, vibration, and occasional caustic chemicals. Eyewear is mandatory in manufacturing areas; safety shoes are recommended. Employment is contingent on reference checks, a criminal background check, and drug screening. The position requires U.S.-person status under ITAR.

Requirements

5–10 years of field service experience or 2–3 years of controls engineer experience.
Able to lift up to 50 pounds.
Able to work at company or customer facilities for more than eight hours per day or 40 hours per week, on second shift and/or weekends if necessary.
Proficiency in Microsoft Office.
Problem-solving ability and resourcefulness.
Must meet export control compliance requirements and qualify as a U.S. person under ITAR.
Able to sit, climb, balance, stoop, kneel, crouch, or crawl.
Able to see, talk, hear, touch, feel, and reach with hands and arms; able to frequently walk and stand for short periods.
Able to lift and move up to 35 pounds and occasionally lift and move objects up to 50 pounds.
Vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

Experience in aerospace manufacturing and assembly.
Experience in the automation and/or machine tools industry.
Familiarity with Siemens automation and controls systems.
Ability to learn new software developments in automation.
Ability to build automated assemblies.
Basic knowledge of manufacturing practices, including machining and automated drill and fill.
Capability to think strategically and execute tactically.
Excellent planning and organizational skills.
Attention to detail.
Ability to multitask in a fast-paced environment.
Ability to work independently and as part of a team.
Ability to think independently and solve problems.
Professionalism at all times.

Responsibilities

Diagnose and repair complex industrial control systems, including PLCs, CNC controllers, field bus networks, and drive systems.
Read and interpret electrical schematics and use a multimeter to diagnose electrical circuits.
Coordinate and interface with customers, suppliers, and other entities to ensure customer requirements, goals, and objectives are understood and communicated to senior management.
Support field service engineers at customer sites by performing new machine commissioning, planned preventive maintenance, machine controls upgrades, emergency service, and operator training.
Follow company policies and procedures, including safe working practices.
Provide input for service bids and quotes.
Program automated controls systems.
Perform additional duties assigned by management.