Field Service Engineer - Additive Manufacturing (Aerosol Jet Technology)

Optomec Inc • Saint Paul, MN

13d • Onsite

About The Position

We are seeking a customer-focused Field Service Engineer to support our additive manufacturing systems, including aerosol jet technology. This mid-level role is ideal for a technically capable professional who enjoys working directly with customers to install, support, and troubleshoot advanced equipment while delivering a high level of service. This role offers the opportunity to work with cutting-edge additive manufacturing technology while making a direct impact on customer success. You will collaborate with a skilled engineering team, gain exposure to diverse applications, and play a key role in delivering reliable, high-performance systems.

Requirements

• Bachelor’s degree in Engineering or related field, or equivalent practical experience
• 2–5 years of experience supporting technical equipment in the field or similar environment
• Working knowledge of integrated systems (mechanical, electrical, and software)
• Strong troubleshooting and problem-solving skills
• Willingness to travel approximately 30%

Nice To Haves

• Experience in additive manufacturing, printing technologies, or advanced manufacturing preferred
• Basic familiarity or interest in aerosol jet or precision deposition technologies is a plus

Responsibilities

• Install, commission, and validate additive manufacturing systems at customer sites
• Troubleshoot and resolve issues across mechanical, electrical, and software components
• Perform root cause analysis and implement corrective actions
• Provide timely customer support via phone, email, and on-site visits
• Collaborate with engineering teams to resolve escalated technical issues
• Document service activities, findings, and recommendations
• Train customers on system operation, maintenance, and best practices
• Build and maintain strong customer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level